All returns must be postmarked within twenty (20) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, and the return form provided, then
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange seven (7) days from the receipt of your item to process your return or exchange We will notify you by email when your return has been processed.
The following items cannot be
● Custom Orders
● Gift Cards
● Sale Items
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● If Item purchased was part of a set, all items from that set must be returned together.
● All exchanges must be in original packaging, all items can not be broken.
● If an item sent for exchange arrives broken, customer will get a partial store credit.
● If you have received a broken item, or if item was broken upon arrival, a picture needs to be taken of all broken items, pictures will be sent along with your return form, and sent to the email address provided.
● Return/Exchange Forms Can Be Found on our Websites Store policy's
● If an item is Damaged during shipping. A custmer can return for an exchange, store credit, or to be fixed and sent back.
● Customer pays for shipping on all return or exchanged item's
● Taking Pictures Of broken or damaged items is mandatory. If you return an item without proper documentation then you will not be eligible for a exchange or store credit
● Please keep in mind that you are making a purchase from an Artist who is running a small business please be patient and be kind.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: